Here are some frequently asked questions. These are questions that we receive from customers.

About accommodation

For groups of 3 or less, in-room meals can be served for an additional fee.

Because our hotel is a two-story wooden building, it is easy to hear noise, so we may place restrictions on guests traveling with small children.
Some rooms may be available depending on the room type, so please contact us.

Children under elementary school age will be charged 70% of the adult price.
Meals will be similar to those for adults.

We will provide a children’s lunch.
Single dinner: 3,960 yen (tax included)
 2 meals breakfast and dinner 7,920 yen (tax included)

Check-in is at 15:00 and check-out is at 10:00 the next morning.In the unlikely event that your arrival time on the day is after 6pm, please contact us.

About hot springs

Due to the influence of Typhoon No. 7 of 2020, the open-air bath has been suspended for the time being.Outpatient bathing is currently not available.Humbly thank you please your understanding.

We will be closed from 24:30 to 5:00 the next morning for cleaning and safety measures.

Men’s bath time
Gankutsu no Yu21:30~24:30
Yudokoro Seseragi15:00~21:00
Women’s bath time
Gankutsu no Yu15:00~21:00
Yudokoro Seseragi21:30~24:30

About fees

You can use JCB, VISA, AMEX, Master.Various smartphone payment services such as PayPay and Rakuten Pay are also available.

Please refer to the table below.

3 days ago30%
2 days ago30%
The day before50%
On the day100%

About transportation

Free parking is available. (up to 20 units)

The snowfall season is from December to March. Please check the weather forecast and contact us for details.For your safety, we recommend using studless tire chains.


As this hotel is a cultural property, there are no facilities such as barrier-free facilities, elevators, or escalators.We will do our best to accommodate your request, so please let us know when making your reservation.

You can view it near the Mitokugawa River in front of our hotel from early to late June every year.Please note that floating may be affected by the weather.